Manually entered matches
Use the edit match results page and click on the icon with the injured man so that it toggles on. Select the injured player and click on update and the match will be excluded from the level calculations. If you just want to exclude a particular match (but not delete it) then you can toggle both injured icons just to show it wasn't really an injured player.
Matches received from external systems
You can't edit matches received from external systems but these systems are split into two types:
Systems that record injuries
League Master, badsquash.
In this case, you need to go back to the event or league organiser and ask them to set their flag for your match. Once that is done, the updated result will be picked up during the nightly processing and the match updated on SquashLevels.
Systems that don't
All other systems
Please get in touch with us and we can update your match at our end. However, be aware that injuries are contentious setting the injury flag requires us to see evidence that it was a true injury.
We need to see at least one of:
- A result that clearly shows the match ending early. E.g. 11-8, 4-11, 11-0, 11-0
- If the result is less obvious then we either need to hear confirmation from your opponent or from your team captain or the event organiser.