You age group is derived from one of:
- Your DoB
- You entered an event that was for that particular age group and we don't have a DoB for you
- It's been entered manually
If set, your DoB takes precedence and will auto-update your age group. It can come from:
- Your results data - i.e. the results provider sent you DoB with your results
- It's been entered manually
- It's been auto-updated from a one-off process such as your federation giving us a CSV file with everyone's DoBs
If it's wrong you can correct it - assuming you are registered with us.
- Click on the three dots at the top of your profile page
- Change your DoB (use 23 Feb 1994 as a format)
- Click save/submit
If it's wrong on your provider system then it would be a good idea to get it corrected on that system too but you can also lock your DoB on SquashLevels using the lock checkbox and that will prevent it being overwritten.
You can change your age group on the same page too. Either way, the system will auto-update it during it's nightly processing.