General, system-wide FAQs
- What is in my Feed?
- What is a Community?
- My name, club or other details are wrong. How do I change them?
- I was injured in my match. How do I stop this affecting my Level?
- How do I reset my password?
- I have some results in my history which aren't mine
- I appear twice (or more) on the system
- If I change an old result will it update my Level?
- I'm logged on but I can't change my match result
- I have results on the system but I don't appear in the rankings
- Why did I suddenly drop out of the rankings?
- Why am I greyed out in the rankings?
- I have a result that is not right. How do I fix it?
- What are the rules for using comments?
- How do I take a SquashSkills test?
- How can I get my league results on SquashLevels?
- I can't find a player on the system
- How can I set up boxes on SquashLevels?
- Some of my results are missing
- Why have some of my matches been deleted?
- Can I add my own club results?
- Can I add my friendly matches too?
- I did well at an event that is not on the system. Can I add those results?
- I am running a tournament and would like to enter the results
- My game score has made it across but not my points score
- I have changed my name and now I have two profiles
- The system has me down for the wrong country
- What personal information does the system store about me?
- Do you use cookies? If so, what information do they hold?
- How do I remove myself from the system if I don't want to be listed?